About the free trial
- How do I activate a free trial on vLex?
- How do I cancel my free trial?
- Why do I need to enter my bank details for a free trial?
- Problems with your Credit Card?
- Don´t have a credit card, what can l do?
- Why can't I activate my free trail?
- What service options does vLex offer?
Access to your account
- How can I access my service?
- How can I retrieve my user name/password?
- Why can't I access my service?
- What does “number of sessions exceeded the limit” mean?
Your user details
- How can I change my personal details?
- How do I change the language of the service?
- How do I change my password?
- How do I personalise my service?
Subscriptions and purchases
- How can I see how many active subscriptions I have?
- What is a Basic Account?
- Why can't I access a document?
- What advantages are there to creating a personal account?
- Can I access vLex simultaneously with my user name from different terminals?
- How do I purchase more licenses?
- How do corporate licenses work?
Invoicing and payment
- How do I pay for vLex?
- How do I renew my subscription?
- How do I cancel my subscription?
- My invoice contains errors, what should I do?
- How can I obtain a copy of my invoice?
- How can I find out more about what vLex is charging to my account?
- Who uses vLex?
- How and when may I contact the Customer Service Department?
- How do I subscribe to an additional service?
- Does vLex offer legal advice?
- Data protection policy